Frequently Asked Questions

Have a question we didn’t answer? We’re here to help. Email us at hello@yeahitsjewelry.com.

Care Instructions

How do I care for my solid gold jewelry?

Mix a few drops of dish soap with warm water and gently scrub with a soft toothbrush. Rinse thoroughly.

For more detailed instructions, check out our Jewelry Care Guide.

Can I shower, swim, and sweat with my jewelry on?

Solid gold is made to last and won’t tarnish from water. To keep your jewelry looking its best, simply avoid prolonged exposure to soaps and chlorine.

For more detailed instructions, check out our Jewelry Care Guide.

Do you offer repairs?

Yes! We happily offer repairs on items purchased from Yeah It's Jewelry.

Please tap here or email hello@yeahitsjewelry.com with your order number and photos so we can assist you.

Shipping

Do you offer insured shipping?

Yes! Add Route's Package Protection at checkout to insure your new jewels.

Please note that by declining package protection, Yeah It's Jewelry is not responsible for lost, damaged, or stolen items.

Do you ship internationally?

Yes, at the moment shipping is available to residents of the United States, Canada, Mexico, United Kingdom, France, Italy, Spain, Germany, Portugal, Netherlands, Switzerland, New Zealand, Australia, Singapore, Hong Kong, Japan, and South Korea.

If you would like to request international shipping for a country not listed, please email hello@yeahitsjewelry.com.

How long will it take for my order to arrive?

Orders typically ship within 3–5 business days. You’ll receive tracking information by email once your order ships.

For any questions about your order, email hello@yeahitsjewelry.com.

Do you ship delivered duties paid?

International orders may be subject to customs fees, VAT, or import charges. These fees are the customer’s responsibility and are not covered by Yeah It’s Jewelry.

Returns

Can I cancel, exchange, or return my order?

We offer returns and exchanges for online store credit. Please contact us within 7 days of delivery with your order number and a photo of the item.

View our full return and exchange policy here.

Payment Methods

Do you offer layaway or payment plans?

Yes! Checkout with Shop Pay or PayPal's Pay in 4 program for layaway.

Partnerships

Where should I direct my partnership and collaboration requests?

Interested in collaborating? We’d love to hear from you. Email hello@yeahitsjewelry.com to get in touch.

Does Yeah It's Jewelry lend products to stylists?

We love working with stylists. For pull requests, please email hello@yeahitsjewelry.com with your project details and timeline.