Frequently Asked Questions

Check out our most frequently asked questions here. If you have any additional questions, please email us at

Care Instructions

How do I care for my solid gold jewelry?

If you notice your jewelry is in need of a cleaning, mix 5-10 drops of dish soap (Dawn recommended) with warm water and scrub gently with a soft toothbrush to release any built up dirt or oil. Rinse with water to remove any excess soap.

NOTE: Avoid exposing enamel and certain stones (opal, emerald, etc.) to water and humidity. Always double check the GIA website if you are unsure if your piece can be washed.

Can I shower with my jewelry on?

Since all pieces are solid gold they will not tarnish from water. However, the ingredients in soaps (and chlorine if swimming) can potentially damage your jewelry.

NOTE: Avoid exposing enamel, opal, and emerald to water and humidity. Always double check the GIA website if you are unsure if your jewelry can be washed.


Where should I direct my partnership and collaboration requests?

Yeah It's Jewelry is always open to exploring collaborations and partnerships. Please email to discuss working together. 

Does Yeah It's Jewelry lend products to stylists?

We love working with stylists and will evaluate pull requests on a case by case basis. Please email with the details and timeline of your project.


Do you offer layaway or payment plans?

If you checkout through PayPal, they offer a payment plan option. 


What are my shipping options?

Customers can choose between 'Tracked USPS Shipping' or 'Tracked and Insured USPS Shipping'. Whether or not a customer chooses to insure their package is at their discretion.

Do you ship internationally?

Yes, at the moment shipping is available to residents of the United States, Canada, Mexico, United Kingdom, France, Italy, Spain, Germany, PortugalNetherlands, Switzerland, New Zealand, Australia, Singapore, Hong Kong, Japan, South Korea, and Israel.

If you would like to request international shipping for a country not listed, please email

How long will it take for my order to arrive?

We aim to ship out orders within 3 business days but please allow 3-5 business days for fulfillment. Domestic USPS shipping typically take 3-7 business days to arrive. International delivery times are around 2 weeks (shipping times may be longer depending on customs).

We email tracking numbers as soon as they are available but if you need help tracing an order, please reach out to us via email:

Do you ship delivered duties paid?

Certain countries charge customs fees (VAT) and independent carrier charges. Since we are unable to anticipate these costs, we will not be able to cover or reimburse these fees. Before placing your order, please contact your local customs office to find out what these fees could be. As the purchaser and customer, you are responsible to pay any associated import and customs charges.


Can I cancel, exchange, or return my order?

All sales are final and cancelations, exchanges, or returns cannot be accomodated at this time. 

If you have any questions about an item prior to making your purchase, please do not hesitate to email